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How Voter Data in CRMs Can Supercharge Campaigns

Written by Jen | Jul 17, 2024 1:49:15 AM

Political campaigns have come a long way from the days of clipboards and cold calls. Today, the real power lies in data—specifically, Voter Data and Publicly Identifiable Information (PIR). When stored in a CRM like HubSpot and integrated with third-party data tools (think L2, Aristotle, etc.), this data doesn’t just sit there; it springs to life, powering dynamic, data-driven campaign actions. The key is knowing how to harness it.

Going from Voter Data to Actionable Insights

Voter Data, sourced from registration records, offers a treasure trove of information—party affiliation, voting history, demographics. Combined with PIR (names, addresses, emails), it creates a complete voter profile. Once this data is in your CRM, the magic happens. CRMs are no longer just about storing data; they’ve evolved into campaign engines, automating actions based on triggers from this data.

Here’s a breakdown of how it works:

  1. Data Collection via Integrations: The first step is to bring this data into your CRM. Integrations with third-party data tools like L2 and Aristotle make this seamless. These tools allow campaigns to import updated voter files directly into the CRM, keeping data fresh and accurate. No manual updates or CSV uploads. These integrations automate the process, ensuring that your voter data stays reliable, allowing for precise targeting and outreach.

  2. Segmentation & Microtargeting: Once the data is inside the CRM, it’s time to slice and dice. CRMs like HubSpot can automatically segment voters based on various factors—age, party affiliation, voting frequency. Want to reach suburban moms who vote regularly in primaries? Done. How about younger voters with a history of supporting progressive candidates? No problem. You can use PIR data to target people by name and location, or combine it with voter data to craft highly personalized communications.

  3. Triggering Automations: This is where it gets interesting. By leveraging voter data, campaigns can trigger multi-step automations. For example:

    • Engagement drip campaigns: When a voter clicks on a campaign email or ad, a CRM-triggered automation can follow up with personalized content based on their demographic info or voting history. You can automatically segment people into lists based on their interactions and send tailored follow-up messages.
    • Event mobilization: Let’s say a supporter RSVPs for a town hall event. The CRM can trigger an email series reminding them of the event, sharing directions, and even following up with a thank-you message—automatically. You can go a step further by using voter data to prompt volunteers from that voter’s neighborhood to reach out with a personalized phone call or door knock.
    • Canvasser coordination: With voter data at your disposal, you can arm canvassers with information on the types of voters they’ll be engaging. Campaigns can route canvassers toward high-priority districts and even provide tailored scripts based on voter profiles. Imagine sending a volunteer to a home, where they have talking points already customized to that particular voter’s preferences. This can be orchestrated through CRM tasks or integrated canvassing tools, creating an organized, data-driven operation.

  4. Donor Insights & Fundraising: PIR isn’t just useful for voter outreach. Fundraising becomes incredibly strategic when PIR is coupled with donation history and political preferences stored in your CRM. You can identify top-tier donors, automate tailored donation requests, and personalize outreach efforts at scale. Imagine automatically sending a ‘thank you’ email to a major donor after an event and following up with an invitation to a private fundraiser—without any manual input.

  5. Compliance and Data Security: Legal and ethical use of PIR and Voter Data is crucial, but CRMs can help with that, too. HubSpot, for instance, can set up automations to flag data for regular audits, ensuring that all the data remains compliant with federal and state regulations.

Think Beyond the Obvious

What’s not so obvious is how you can leverage the full power of this data:

  • Real-time feedback loops: You can set up automations where the system learns from each interaction. If a voter is more engaged by a social media post than a direct email, the CRM will track this and automatically move them into a different communication strategy.
  • Text message triggers: Using PIR for SMS campaigns, a voter can get a personalized text reminder to vote, followed by a request for feedback on the campaign. If they reply positively, an automation can trigger an email asking them to volunteer.

When used creatively and ethically, voter data and PIR are more than just tools—they’re catalysts for meaningful, strategic engagement. By automating outreach and personalizing the voter experience, campaigns become more effective, saving time and resources while maximizing impact. With the right CRM integrations and strategies, voter data transforms from static information into a powerful force that drives results.